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PRODUCT RECALLS

UPDATED 9/13/16 FOR KOREAN MARKET: April 22, 2016: Voluntary Product Recall: Select Joe Fresh® Boys’ Swimsuits

Loblaw Companies Limited is voluntarily recalling Joe Fresh® boy’s swimsuits purchased since November 2013 as there is a potential risk of injury to the skin due to the mesh liner.

All potentially affected products have been removed from store shelves. Customers can return the product to any store where Joe Fresh® apparel is sold and the customer service desk will provide a full refund.

We apologize for any concern this recall may have caused. The health and safety of our customers is our top priority.

For Korean customers looking for more information on how to return the product for a full refund, please click here.

조프레시는 2013년 11월 이후에 캐나다 내에서 구입한 남자 아이의 수영복에 적용해 메쉬 라이너로 인한 피부의 위험발생의 염려가 있으므로 자발적으로 리콜을 이행합니다.

소비자의 안전과 신뢰를 최우선으로 했던만큼 이번 사안에 대해 깊이 사과 드립니다.
전액 환불을 원하시는한국의 고객께서는 여기에서 사항을 참조하여 주시기 바랍니다.

Voluntary Recall: Joe Fresh® Baby Girls' Winter Boots

BRAMPTON, ON, September 7, 2016 - Loblaw Companies Limited is voluntarily recalling Joe Fresh® Baby Girls' winter boots with style code BGF6FW3114 (see below images). The pompoms on the boot have the potential to be pulled off and may pose a choking hazard to children.

Joe Fresh® Baby Girls winter boots style code BGF6FW3114

The boots have been available for purchase at the following locations since August 1, 2016:

Ontario: Joe Fresh®, Real Canadian Superstore®, Fortinos®, Loblaws®, nofrills®, Your Independent Grocer®, Zehrs® and JoeFresh.com
Atlantic: Atlantic Superstore®, Dominion®, Joe Fresh® and JoeFresh.com
Québec: Joe Fresh®, Maxi® & Cie, Provigo® and JoeFresh.com
West: Joe Fresh®, Real Canadian Superstore®, Real Canadian Wholesale Club™, nofrills®, Your Independent Grocer®, Extra Foods®, and JoeFresh.com

No instances of the pompoms detaching from the boot have been reported and there have been no reports of injury.

All potentially affected products have been removed from store shelves. Customers can return the product to any store where Joe Fresh® apparel is sold and the customer service desk will provide a full refund.

We apologize for any concern this recall may have caused. The health and safety of our customers and their children is our top priority.

For more information, customers can phone 1-800-296-2332 or email customerservice@joefresh.com.

Voluntary Recall: Joe Fresh® Baby Girls' Denim Overall

BRAMPTON, ON, May 20, 2016 - Loblaw Companies Limited is voluntarily recalling Joe Fresh® Baby Girls' Denim Overalls with style code BGU6OP1905 (see attached image). The snaps on the garment have the potential to be pulled off and may pose a choking hazard to children. Joe Fresh® Baby Girls Denim Overalls style code BGU60P1905

The rompers were sold at the following locations since April 8, 2016.

Ontario: Joe Fresh®, Real Canadian Superstore®, Fortinos®, Loblaws®, nofrills®, Your Independent Grocer®, Zehrs® and JoeFresh.com
Atlantic: Atlantic Superstore®, Dominion®, Joe Fresh® and JoeFresh.com
Québec: Joe Fresh®, Maxi® & Cie, Provigo® and JoeFresh.com
West: Joe Fresh®, Real Canadian Superstore®, Real Canadian Wholesale Club™, nofrills®, Your Independent Grocer®, Extra Foods®, and JoeFresh.com

One instance of a snap coming off the garment has been reported and there have been no reports of injury.

All potentially affected products have been removed from store shelves. Customers can return the product to any store where Joe Fresh® apparel is sold and the customer service desk will provide a full refund.

We apologize for any concern this recall may have caused. The health and safety of our customers and their children is our top priority.

For more information, customers can phone 1-888-495-5111 or email customerservice@joefresh.com.

Important Safety Notice: Voluntary Recall of Select Joe Fresh® Kids’ Sports Sandals for boys

BRAMPTON, ON, May 13, 2016 - Loblaw Companies Limited is voluntarily recalling select Joe Fresh® Kids’ Sports Sandals for boys that have the style code KBS6FW2040 (navy blue and grey). The cord lock on the shoe may release the laces and could pose a risk of tripping.

The shoes were sold at the following locations since March 7, 2016.

Ontario: Joe Fresh®, Real Canadian Superstore®, Fortinos®, Loblaws®, nofrills®, Your Independent Grocer®, Zehrs® and JoeFresh.com Atlantic: Atlantic Superstore®, Dominion®, Joe Fresh® and JoeFresh.com
Québec: Joe Fresh®, Maxi®, Maxi® & Cie, Loblaws®, Provigo® and JoeFresh.com
West: Joe Fresh®, Real Canadian Superstore®, Real Canadian Wholesale Club™, Extra Foods®, nofrills®, Your Independent Grocer® and JoeFresh.com

Two customer complaints have been received, with minor injuries reported from one customer.

All potentially affected products have been removed from store shelves. Customers can return the product to any store where Joe Fresh® apparel is sold and the customer service desk will provide a full refund.

We apologize for any concern this recall may have caused. The health and safety of our customers and their children is our top priority.

For more information, customers can phone 1-888-495-5111 or email customerservice@joefresh.com.

May 11, 2016: Important Safety Notice: Voluntary Recall of Select Joe Fresh® Pre-Walker Footlets

BRAMPTON, ON, May 11, 2016 - Loblaw Companies Limited is voluntarily recalling Joe Fresh® pre-walker Footlets in pink, navy and grey that have the style code BGS6GW2045 or BBS6FW2039 (see attached images). Fabric attached to the back of the slipper has the potential to detach and may pose a choking hazard to children. The shoes were sold at the following locations since February 12, 2016.

Ontario: Joe Fresh®, Real Canadian Superstore®, Fortinos®, Loblaws®, nofrills®, Your Independent Grocer®, Zehrs® and JoeFresh.com
Atlantic: Atlantic Superstore®, Dominion®, Joe Fresh® and JoeFresh.com
Québec: Joe Fresh®, Maxi® & Cie, Loblaws®, Provigo® and JoeFresh.com
West: Joe Fresh®, Real Canadian Superstore®, Real Canadian Wholesale Club™, Extra Foods®, nofrills®, Your Independent Grocer® and JoeFresh.com

One instance of the fabric detaching has been reported and there have been no reports of injury.

All potentially affected products have been removed from store shelves. Customers can return the product to any store where Joe Fresh® apparel is sold and the customer service desk will provide a full refund. We apologize for any concern this recall may have caused. The health and safety of our customers and their children is our top priority. For more information, customers can phone 1-888-495-5111 or email customerservice@joefresh.com.

May 23, 2014: Important Safety Notice: Voluntary Recall of Joe Fresh Children’s Aqua Socks/Water Shoes

BRAMPTON, ON, May 23, 2014 - Out of an abundance of caution, Loblaw Companies Limited (Loblaw) is proactively and voluntarily recalling Joe Fresh children’s (Boys, Girls, Kids and Toddler) aqua socks/water shoes in all size, colours and styles, due to potential slip and fall hazard on wet smooth surfaces.

The product was sold this year up to and including May 23, 2014 at select Loblaw banner stores and Joe Fresh online. The style number can be found on the insole of the shoes.

The product was sold at:

Ontario: Joe Fresh, Real Canadian Superstore®, Fortinos®, Loblaws®, nofrills®, Extra Foods®, Your Independent Grocer®, Zehrs Markets®, AXEP Affiliated
Atlantic: Atlantic Superstore®, Dominion (in Newfoundland only) and Save Easy®
Quebec: Joe Fresh, Maxi®, Maxi® & Cie, Loblaws®, Presto/Club Entrepot®, Provigo Le Marche™ and Provigo®
West: Joe Fresh, Real Canadian Superstore®, Extra Foods®, Real Canadian Wholesale Club™, nofrills® and Your Independent Grocer®

For a complete list of stores please visit: http://joefresh.com/en/stores

All potentially affected products have been removed from store shelves across the country. Loblaw has received three complaints of minor injuries due to slip and falls.

Customers can return the product to any Loblaw banner store where Joe Fresh apparel is sold and the customer service desk will provide a full refund (including without receipt) or contact customer service at 1-800-296-2332 or customerservice@joefresh.com.

We apologize for any concern this voluntary recall may have caused. The health and safety of our customers is paramount to us and we are committed to providing our customers with a clean and safe store environment and offering products that are produced, sourced and handled responsibly.

For more information:

Customers please contact:

Loblaw Customer Relations
1-800-296-2332 or customerservice@joefresh.com

Media please contact:

Public Relations Department, Loblaw Companies Limited
(905) 459-2500 or pr@loblaw.ca

SOURCE: Loblaw Companies Limited

Image with caption: "Voluntary recall of Joe Fresh children's aqua socks/water shoes includes all styles, colours and sizes. (CNW Group/Loblaw Companies Limited)". Image available at: http://photos.newswire.ca/images/download/20140523_C9817_PHOTO_EN_40743.jpg