Product Recalls 

Joe Fresh® is voluntarily withdrawing three of their graphic popover sweatshirts: 

• W2BT031956 in the colour charcoal 
• W2GK031625 in the colour charcoal  
• W2BK031961 in the colour red  

While there are no safety concerns, we have determined that the product does not meet our standard for quality with a risk of the graphic fading off when washed. 

Customers can return the product to any store across Canada where Joe Fresh® apparel is sold for a full refund, with or without the receipt.  

If you have any questions, please contact customer service at 1-855-322-2522 or https://www.joefresh.com/ca/contact-us. 

Out of an abundance of caution, Joe Fresh® is voluntarily withdrawing their Anorak Jacket in the colours brown and stone. The Style numbers are F2WR030095 and F2WP030096. While there are no safety concerns, we have determined that the product does not meet our standard for quality with a risk of interior snaps coming off during wear.

Customers can return the product to any store across Canada where Joe Fresh® apparel is sold for a full refund, with or without the receipt.

If you have any questions, please contact customer service at 1-855-322-2522 or https://www.joefresh.com/ca/contact-us 

Due to a potential safety risk, Joe Fresh® is recalling S0BT007402 and S0BK007368 Toddler Boy and Kid Boy Functional Sandal in Khaki Green. The front strap on the sandal may detach at the seam and may cause potential safety concern for tripping, as well may pose as a choking hazard to children. No other style of sandals are affected. 

We are asking customers to return product to any store where Joe Fresh® apparel is sold for a full refund, with or without the receipt. 

If you have any questions, please contact customer service at 1-855-322-2522 or https://www.joefresh.com/ca/contact-us 

Out of an abundance of caution, Joe Fresh® is recalling S1BK016439, S1BT016437, S1BT016442, S1BK016444, T1BK016055, T1BT016056 Toddler and Kid Boy Swim Shorts in the light green, navy, blue and white and rainbow colourways. While there are no safety concerns, the products do not meet our standards for quality and performance with the sheerness of the fabric when it is wet. No other swim short styles are affected. 

We are asking customers to return product to any store where Joe Fresh® apparel is sold for a full refund, with or without the receipt. 

If you have any questions, please contact customer service at 1-855-322-2522 or https://www.joefresh.com/ca/contact-us 

Out of an abundance of caution, Joe Fresh® is recalling W9GT005345 toddler girl winter hat. The loop fastener on the hat has the potential to detach and may pose a choking hazard to children. No other style of hat is affected. 

We are asking customers to return the product to any store where Joe Fresh® apparel is sold for a full refund, with or without the receipt. 

If you have any questions, please contact customer service at 1-855-322-2522 or https://www.joefresh.com/ca/contact-us. 

Due to a potential safety risk, Joe Fresh® is voluntarily withdrawing the following kids jewelry and hair accessories: JHK05427MU, JSKH1038MU, JFKN2103MU, JFK19937PK, JSKN9588PK, JSKN8750MU, JSKN8750MU, JFKN2003MU, JSKN8749MU, JFKN8844MU, JFKN2009MU, JSKB8750MU, JSKD8750MU, JSKN9183MU, JFK16233MU, JSKE8750MU, JFKE8750MU, JSK03515AS, JFKN2021MU, JSKR1015MU, JSKG1017MU, JSKB1038MU, JSKH1017MU, JFKH1017MU, JSKR1017MU, JSKS0501MU.

The baubles on these items can break easily, resulting in sharp points and edges, posing a risk of injury.

Customers can return the product to any store across Canada where Joe Fresh® apparel is sold for a full refund, with or without the receipt.

If you have any questions, please contact customer service at https://www.joefresh.com/ca/contact-us.