Free Shipping! Ends December 15. We’re using other carriers during the Canada Post strike*

Shipping & Handling 

Impact of Canada Post service disruption on online orders

Will I receive my order in time for the holidays? 

With alternate carriers experiencing a higher volume of shipments at this time of year and due to the ongoing Canada Post strike, we cannot provide a guarantee that your order will arrive on or before December 24, 2024. 

Will my order be delayed due to the Canada Post service disruption?

While Canada Post is experiencing a service disruption, we are relying on other carriers.

Customers may experience delays in the delivery of their orders, with customers in P.O. boxes, fly-in communities and/or remote areas experiencing further delays 

How will I know if my order is affected?

Refer to the tracking number in your ship order confirmation email. Use the Track your delivery link to view your estimated order delivery date. If the carrier indicated is Canada Post, your order may be delayed.

Can I choose a different shipping method?

Currently, we do not offer the option to select a specific carrier in advance.

How do I return my online order?

Stress-Free Holiday Return Policy

Purchases made from November 1, 2024 to December 31, 2024 are eligible for an extended return until January 15, 2025 with original price tags and receipt.

For more information, please review our return policy.

Shipping Options

Track Status

Shipping Restrictions

Taxes