Skip to main content

Main Content

PRODUCT RECALLS

Voluntary Recall: Joe Fresh® Baby Girls’ Denim Overall

Joe Fresh is voluntarily recalling select Baby Girls’ Denim Overalls with style code BGU6OP1905 (see below image). The snaps on the garment have the potential to be pulled off and may pose a choking hazard to children.

Baby Girls Denim Overalls

One instance of a snap coming off the garment has been reported in Canada and there have been no reports of injury.

We apologize for any concern this recall may have caused. The health and safety of our customers and their children is our top priority.

For US customers looking for more information on how to return the product for a full refund, please click here.

 

Important Safety Notice: Voluntary Recall of Select Joe Fresh® Kids’ Sports Sandals for boys

BRAMPTON, ON, May 13, 2016 - Loblaw Companies Limited is voluntarily recalling select Joe Fresh® Kids’ Sports Sandals for boys that have the style code KBS6FW2040. The cord lock on the shoe may release the laces and could pose a risk of tripping.

The shoes were sold at the following locations since March 7, 2016.

Ontario: Joe Fresh®, Real Canadian Superstore®, Fortinos®, Loblaws®, nofrills®, Your Independent Grocer®, Zehrs® and JoeFresh.com

Atlantic: Atlantic Superstore®, Dominion®, Joe Fresh® and JoeFresh.com

Québec: Joe Fresh®, Maxi®, Maxi® & Cie, Loblaws®, Provigo® and JoeFresh.com

West: Joe Fresh®, Real Canadian Superstore®, Real Canadian Wholesale Club™, Extra Foods®, nofrills®, Your Independent Grocer® and JoeFresh.com

Two customer complaints have been received, with minor injuries reported from one customer.

All potentially affected products have been removed from store shelves. Customers can return the product to any store where Joe Fresh® apparel is sold and the customer service desk will provide a full refund.

We apologize for any concern this recall may have caused. The health and safety of our customers and their children is our top priority.

For more information, customers can phone 1-888-495-5111 or email customerservice@joefresh.com.

 

 

April 22, 2016: Voluntary Product Recall Issued in Canada: Select Joe Fresh® Boy’s Swimsuits

Joe Fresh® is voluntarily recalling boy’s swimsuits purchased since November 2013 in Canada as there is a potential risk of injury to the skin due to the mesh liner.

We apologize for any concern this recall may have caused. The health and safety of our customers is our top priority.

For US customers looking for more information on how to return the product for a full refund, please click here.


 

May 23, 2014: Important Safety Notice: Voluntary Recall of Joe Fresh Children’s Aqua Socks/Water Shoes

 

BRAMPTON, ON, May 23, 2014 - Out of an abundance of caution, Loblaw Companies Limited (Loblaw) is proactively and voluntarily recalling Joe Fresh children’s (Boys, Girls, Kids and Toddler) aqua socks/water shoes in all size, colours and styles, due to potential slip and fall hazard on wet smooth surfaces.

The product was sold this year up to and including May 23, 2014 at select Loblaw banner stores and Joe Fresh online. The style number can be found on the insole of the shoes.

The product was sold at:

Ontario: Joe Fresh, Real Canadian Superstore®, Fortinos®, Loblaws®, nofrills®, Extra Foods®, Your Independent Grocer®, Zehrs Markets®, AXEP Affiliated
Atlantic: Atlantic Superstore®, Dominion (in Newfoundland only) and Save Easy®
Quebec: Joe Fresh, Maxi®, Maxi® & Cie, Loblaws®, Presto/Club Entrepot®, Provigo Le Marche™ and Provigo®
West: Joe Fresh, Real Canadian Superstore®, Extra Foods®, Real Canadian Wholesale Club™, nofrills® and Your Independent Grocer®

For a complete list of stores please visit: http://joefresh.com/en/stores

All potentially affected products have been removed from store shelves across the country. Loblaw has received three complaints of minor injuries due to slip and falls.

Customers can return the product to any Loblaw banner store where Joe Fresh apparel is sold and the customer service desk will provide a full refund (including without receipt) or contact customer service at 1-800-296-2332 or customerservice@joefresh.com.

We apologize for any concern this voluntary recall may have caused. The health and safety of our customers is paramount to us and we are committed to providing our customers with a clean and safe store environment and offering products that are produced, sourced and handled responsibly.

 

For more information:

 

Customers please contact:

Loblaw Customer Relations
1-800-296-2332 or customerservice@joefresh.com

Media please contact:

Public Relations Department, Loblaw Companies Limited
(905) 459-2500 or pr@loblaw.ca

SOURCE: Loblaw Companies Limited

Image with caption: "Voluntary recall of Joe Fresh children's aqua socks/water shoes includes all styles, colours and sizes. (CNW Group/Loblaw Companies Limited)". Image available at: http://photos.newswire.ca/images/download/20140523_C9817_PHOTO_EN_40743.jpg